Required Documentation
Original Emirates ID Card
Mandatory for physical kiosk biometrics or NFC chip reading.
Active UAE Mobile SIM Card
Registered in applicant's name to receive verification OTP codes.
Smartphone with Camera & NFC
Compatible iOS or Android device running the official UAE Pass application.
Original Passport & Entry Permit (For Visitors / Foreign Investors)
Required for overseas applicants without a residency visa.
Troubleshooting Common UAE Pass Errors
Lost / Inactive Phone Number
Cannot receive 2FA SMS verification because your old SIM was cancelled? We assist with identity recovery and updating your registered mobile number directly via ICP and kiosk systems.
Face-Scan & Camera Failures
Biometric scanning errors occur when lighting is poor or when ICP facial records require refresh. We guide you to immediate in-person fingerprint verification at Musaffah kiosk terminals.
Basic to Verified Upgrade
Government portals like TAMM, MOHRE, and Police require a Verified Profile with a Qualified Digital Signature. We upgrade your credentials so you can legally sign contracts online.
Corporate Profile Linking
Cannot view your trade license or employee quotas inside TAMM? We link your personal Emirates ID to your establishment card with ADDED and the Ministry of Human Resources.
What Are You Setting Up UAE Pass For?
Once your UAE Pass is verified, our senior PRO desk can immediately fast-track your downstream government transactions:
Mainland Business Setup
Instant trade name reservation, Tawtheeq, and commercial license issuance via TAMM.
Explore Setup →TrafficDriving License Conversion
Open driving files, convert foreign licenses, and process eye tests online.
License Services →Residency10-Year Golden Visa
Pre-approval nomination, ICP document verification, and VIP medical clearance.
Golden Visa →TransportVehicle Title Transfer
100% digital remote ownership transfer and Mulkiya renewals without visiting traffic departments.
Vehicle Transfer →Frequently Asked Questions
If you cannot receive OTPs on your old number, you must perform a secure identity reset using your original Emirates ID and biometric fingerprint at an official UAE Pass kiosk, or update your registered number via ICP federal portals. Our PRO team assists you directly through this process.